SendGrid (Twilio SendGrid) handles transactional email at scale - ConnectSoft integrates it for password resets, billing notices, and operational alerts with template management and event webhooks.
We implement dynamic templates, category tagging for analytics, and signed event ingestion that updates user deliverability state in your database.
SendGrid coexists with Mailgun or Azure Communication Services Email when clients standardize on a single provider per environment.
Deliverability is monitored - not assumed - with dashboards on bounces, blocks, and latency.
