Frequently Asked Questions
Find quick answers to common questions about our services
ConnectSoft is a comprehensive digital solutions provider specializing in software development, cloud services, and digital transformation. We help businesses modernize their operations and achieve their digital goals through innovative technology solutions.
Getting started is easy! Simply contact us through our contact form or schedule a consultation. We'll discuss your requirements, provide a customized proposal, and guide you through the onboarding process.
We offer three main pricing tiers: Starter (perfect for small teams), Professional (best for growing businesses), and Enterprise (for large organizations). Each plan includes different features and support levels. Visit our pricing page for detailed information.
Yes! We offer a 14-day free trial for our Starter and Professional plans. No credit card required. You can explore all features and decide which plan works best for your needs.
Absolutely. You can cancel your subscription at any time with no penalties. If you cancel, you'll continue to have access until the end of your current billing period.
We take security very seriously. All data is encrypted in transit and at rest using industry-standard encryption. We're compliant with GDPR, SOC 2, and ISO 27001 standards. Regular security audits and penetration testing ensure your data remains protected.
Support availability depends on your plan. Starter plans receive email support during business hours (9 AM - 5 PM). Professional plans get priority support with extended hours. Enterprise customers enjoy 24/7 dedicated support with guaranteed response times.
We support integrations with popular tools including Salesforce, Microsoft 365, Google Workspace, Slack, Teams, and many more. Our API allows for custom integrations, and our Professional and Enterprise plans include integration consulting.
Yes! Our team provides comprehensive data migration services. We'll work with you to plan, execute, and validate the migration process, ensuring minimal downtime and data integrity throughout the transition.
Absolutely. In addition to our standard plans, we offer custom development services tailored to your specific requirements. Contact our sales team to discuss your custom development needs.
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