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Salesforce

Backend

Customer 360 CRM and platform

Official documentation (opens in a new tab)

Overview

Salesforce is the CRM and Customer 360 platform in many enterprise clients—integrated via REST APIs and event buses into ASP.NET Core services alongside or instead of Dynamics 365 CRM.

Factory templates and SaaS platform programs standardize on .NET 10, Clean Architecture, and Azure-native services—so generated solutions inherit consistent security, observability, and upgrade paths instead of one-off frameworks.

When a client estate or integration boundary calls for this technology, we wire it with explicit ownership, contract tests, and telemetry—without diluting the Factory baseline your long-term platform depends on.

Planning a backend on Azure with predictable releases? Our stack choices are documented, template-backed, and ready to extend—talk to us about mapping your domain to a production-grade .NET platform.

Why we use it:

  • Connected app and OAuth flows documented
  • API limits and bulk jobs planned
  • Sandbox promotion process defined
  • PII handling aligned with compliance
  • Aligns with ASP.NET Core hosting and OpenAPI contracts in our templates
  • Observability hooks for Application Insights and OpenTelemetry
  • Clear Factory default versus client-specific adoption boundaries

Ready to work with us?

Let's discuss how our team can help achieve your digital goals