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Manychat

CRM & customer platforms

Chat automation across Messenger, Instagram, and WhatsApp

Official documentation (opens in a new tab)

Overview

Manychat automates chat marketing across Meta channels - ConnectSoft integrates Manychat when growth teams run conversational funnels that must reflect product entitlements and CRM state.

We wire subscriber tags, custom fields, and flow triggers from ASP.NET Core events - with deduplication and GDPR-aware opt-out handling.

Manychat sits alongside Meta Graph and LiveChat integrations - each channel with explicit identity linking.

Chat automations are monitored like any production dependency: rate limits, API errors, and message delivery traces.

Why we integrate it:

  • API tokens scoped per page or workspace
  • Subscriber ID mapping to product user records
  • Tag and custom field contracts documented
  • Webhook handlers for subscriber and message events
  • Opt-out and consent sync with CRM/marketing tools
  • Rate-limit queues for broadcast and flow triggers

Ready to work with us?

Let's discuss how our team can help achieve your digital goals