OpenAI APIs power copilots, summarization, and embedding search - ConnectSoft integrates them through Microsoft.Extensions.AI and Azure OpenAI when enterprise controls require private networking.
We implement prompt versioning, token budgets, content safety filters, and observability on latency and cost per tenant.
Keys live in vaults; prompts and tool definitions live in source control - not scattered in admin UIs.
OpenAI features ship with fallbacks and circuit breakers so LLM outages do not take down core transactions.
