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Microsoft Graph

Identity & Microsoft 365

Microsoft 365 mail, files, calendar, and Entra data

Official documentation (opens in a new tab)

Overview

Microsoft Graph is the gateway to Microsoft 365 - mail, calendar, files, Teams, and Entra ID directory data - ConnectSoft uses it heavily in Azure-first client programs.

We implement incremental sync, subscription webhooks, and throttling-aware HttpClient pipelines with Microsoft.Identity.Web or custom confidential clients.

Multi-tenant SaaS stores tokens per customer with encryption and refresh handling - never shared service accounts across tenants.

Graph integrations align with Factory security baselines: least privilege, audit trails, and observability on 429/503 retries.

Why we integrate it:

  • Delegated versus application permission choices documented
  • Token cache and refresh per tenant in SaaS products
  • Subscription renewals for change notifications
  • Throttling and delta query patterns implemented
  • Data residency and export policies respected
  • Coexistence with Gmail or Google Workspace when hybrid

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