Healthcare patient portal
Secure self-service experience with audit-friendly operations
Challenge
Patients needed appointment scheduling without exposing PHI in marketing analytics tools.
The provider required bilingual marketing pages with strict separation between public content and authenticated portal apps.
We deployed the marketing template on Azure with private link to the API tier and stripped PII from client-side events.
Trust center and security pages were populated from JSON placeholders then reviewed by compliance stakeholders.
UIKit form components enforced validation and accessible error summaries before data reached backend services.
Post-launch, observability dashboards tracked form failures separately from clinical systems to reduce alert noise.
Result
HIPAA-aligned logging, 32% fewer support calls, and faster consent capture on mobile.